RETURN POLICY
Crafting an Effective Return Policy for Your Tandoori Oven: Ensuring Customer Satisfaction
At Bajrangi Tandoor, we understand the importance of customer satisfaction and strive to provide a seamless shopping experience. As part of our commitment to excellence, we have developed a comprehensive return policy for our esteemed customers, ensuring peace of mind and confidence in their purchases.
1. Satisfaction Guaranteed: We stand behind the quality and performance of our tandoori ovens. If you are not completely satisfied with your purchase, you may return it within 10 days of delivery for a full refund or exchange.
2. Easy Returns Process: Returning an item is simple and hassle-free. Just contact our customer service team to initiate the return process. We will provide you with a return shipping label and instructions for returning the product.
3. Condition of Returned Items: To be eligible for a return, the tandoori oven must be in its original condition, unused, and in its original packaging. Any items that show signs of wear, damage, or alteration may not be eligible for return.
4. Refund Process: Once we receive your returned item, our team will inspect it to ensure that it meets our return policy criteria. Upon approval, we will initiate a refund to your original method of payment. Please note that it may take 3-10 business days for the refund to be processed and reflected in your account.
5. Exclusions: Please note that certain items may not be eligible for return due to hygiene or safety reasons. These include items that have been used for cooking, as well as any accessories or parts that have been opened or installed.
6. Contact Us: If you have any questions or concerns about our return policy, please don’t hesitate to contact our customer service team. We are here to assist you and ensure that your experience with Bajrangi Tandoor exceeds your expectations.
Conclusion: At Bajrangi Tandoor, customer satisfaction is our top priority. Our transparent and customer-centric return policy is designed to provide you with peace of mind and confidence in your purchases. Shop with us knowing that we are committed to your satisfaction every step of the way.